Workplace Investigations Specialist
Date: 26 May 2025
Location: THORNLEIGH, NSW, AU, 2120
Company: McDonald's Corporation
McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we have been a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner time and time again, working with us means taking pride and having fun along the way; while growing and developing your career in a dynamic and supportive environment.
Could you be our next Workplace Investigations Specialist?
Do you have a people first mindset and a demonstrated drive to foster a safe, respectful, and inclusive workplace? We are excited to have two opportunities to join our newly created Workplace Investigations team operating locally and connected Globally. As a Workplace Investigations Specialist (known internally as Workplace Investigations Consultant), you will play a pivotal role to centralise workplace investigation practices across owned and operated Restaurants and Corporate for Australia & New Zealand. Be an integral part of our journey to enhance our investigation processes by being more proactive, efficient and responsive whilst providing training and resources to prioritize a safe, respectful, and inclusive workplace for everyone.
What can you expect on a day-to-day basis?
- Leading thorough end to end workplace investigations covering a variety of complexities and matters. Interview complainants, respondents, and witnesses in a fair and impartial manner. Gather, review, and analyse relevant documentation and evidence to provide a recommended outcome.
- Staying up to date with employment laws, regulations, and internal policies. Ensure all investigations are conducted in accordance with legal and ethical standards.
- Collaborating with team members to co-create and enhance Workplace Investigations Team processes, embedding a consistent framework across Australia & NZ. Contributing to the recommended development and refinement of workplace conduct policies and procedures across McOpCo & Corporate.
- Handling all matters with discretion and professionalism. Protecting the privacy of all parties involved in investigations.
- Preparing maintaining detailed reports on investigation findings and outcomes.
- Analysing consistent themes across workplace investigations and delivering proactive measures to prevent future issues.
Your keys to success:
- Experience in HR, Employee Relations, Legal or a similar field. Outstanding interpersonal skills with the ability to build rapport easily and manage sensitive situations with care.
- Sound judgment guided by a strong sense of integrity. Proven ability to be a trusted partner and advisor to key stakeholders.
- Demonstrated ability to apply critical thinking skills to analyse complex situations, identify key issues, and develop effective solutions
Relish in the Macca’s difference when you join the Golden Arches:
- Competitive Remuneration Package. We offer a total reward package of base salary, health care and target incentive plan (bonus).
- 5 Weeks of Annual Leave. Switch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year.
- Highly Flexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.
- Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.
- Ongoing Professional Development. We are committed to developing our people by investing in leadership programs and a world class learning and development offering that propel you to achieve your career goals.
- Macca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts.
- Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.
- A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us.
As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, ethnicities, cultures and experiences. We strive to make every moment through the recruitment process a feel-good moment for everyone. Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process, if you'd like to note your pronouns or have suggestions for how we can improve in this space.